Where does the session take place?

Our sessions take place in your school hall, or school gymnasium.

What if my child was a member before?

If your child was a member of the club before they will retain their place, if they choose to return. We are proud of our ethos which encourages commitment and we are always here to develop your child’s basketball skills. We therefore give priority places to our returning players.

If your child was a previous member and left the club before the end of the school year, they will not be eligible for a priority place. Please contact us if you have any questions.

How long does the club run through the school year?

ALL YEAR LONG! YAY!!

What happens if I don’t get in?

If your application is unsuccessful your child will be placed on a waiting list. If and when a place becomes available in the club, we will be in contact as soon as we can. We do try to accommodate as many children as we can, and we do value all the children waiting to join the club.

BUS FAQ's

My child came home with some information about your club and won’t leave me alone until I sign them up!! What did you say to them!!?? LOL! ☺

When does my club start?

Your session start date is generally 2 weeks after your preview assembly. Start dates sometimes depend on how quickly applications are submitted. We will let you know when your first session is via email once your place is secure in the club.

What happens if I don’t receive a confirmation email once I have registered?

There a few options...

Please check your ‘Spam’ folder in your email, sometimes we sneak in there by mistake!
We may not have your correct email, if you think may have happened please Contact us or go to your Paymysubs profile online and let us know!

You may not have fully completed the application process, don’t worry! We can check for you. Contact us!

Can I pay per session?

No, payment for the year is required by monthly direct debits.

How much do the sessions cost and how many sessions are there per term?

All sessions are included in your Membership package annual costs which you can chose to suit your needs best. There are generally 10 – 12 sessions per term depending on bank holidays and school Inset days.

When do I have to pay?

Payment for the BUS club will be requested shortly after you register for your new membership package. Our BUS clubs are regularly overscribed. We will only request payment once your place in the club is confirmed.

What type of payments do you take?

You can pay for the club online via our secure payment service. This is something we will ask for once your place in the club is confirmed. If you have difficulties with online payment we can help, so please give us a call.

– REGISTRATION QUERIES –

 

CONTACT

What do I do if I make a mistake on my application?

Please don’t worry, we can easily edit any errors, please use the CONTACT link to get in touch.

The information I got back in my email was wrong… What should I do?

You can use the contact page on the website to let us know of any corrections that need to be made.

What is a school primary session like?

My child is going into year 7 and loves Ball Up basketball, is there anywhere they can play?

PLAYER DEVELOPMENT

How old do you have to be to be in the club?

The earliest a child can begin Ball Up basketball is Year 3.

If I miss the closing date for sign ups, what happens to my application?

If you are late in applying, your application will be placed on the waiting list with the other applicants.

What if my child is a previous member and late in applying?

Sorry! As places will already be allocated, your child will not retain their place. They will be placed at the head of the waiting list and asked back if a place becomes available.

– GENERAL SESSION INFO –

 

What kit should my child wear?

Children should play in comfortable clothing, shorts or tracksuit bottoms and tshirts. Children can wear their PE Kit if they like, but it is not a requirement.  A Ball Up Tshirt is always welcome! Lol!

Coaches full qualifications?

All of our coaches meet the schools  and national governing body coaching and qualification requirements. Please CONTACT us if you would like more details, we are happy to provide specifics!

What happens if a session is cancelled?

In the unlikely event that a session is cancelled due to a  coach being unavailable, we will contact you directly to let you know as soon as possible. We will also co ordinate with the school to make sure that any children are supervised in our absence. We will then be in contact to arrange any refund options.

What should I do if I’m going to be late collecting my child?

If you are going to be late collecting your child, could you please either contact the school or the coach directly. Coaches contact numbers will be available to parents once they become a member of the club.

Will I be entitled to a refund if my child does not wish to continue?

You can cancel your membership at any time.

My session is in the morning, should my child arrive in school uniform or in their PE Kit?

We would recommend they arrive ‘ready to go!’ but some schools do prefer children to arrive in school uniform. We don’t mind! But please check with your school if you are unsure.

– SIBLING QUERIES –

 

If I have a child in year 3 and a child in year 6, can they attend the same session?

If your school has two Ball Up Clubs (year 3&4 and 5&6) then children are encouraged to play in their respective age groups. We do understand that in some cases, logistics may not make this possible. In the event of this happening for you please Contact us, we do try to accommodate sibling players as best we can.

My child is a previous member, and now has a younger sibling who wants to join. Does my younger child get priority?

No, you’re younger child will have to go through the application process as a new member.

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